Privacy Policy
Privacy Policy
Effective: October 12, 2012
Uniform City believes in putting our customers first. To that end, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.
What information does Uniform City collect about me? Every time you visit our website, we automatically collect your Internet service provider's address, the Web page from which you came, and a record of your activity on our site. This information does not identify you personally in any way, and merely records the general patterns of your use of our site.
When you purchase from Uniform City or request a catalog, we collect information that you volunteer such as your name, email address, postal address, phone number, credit card number and expiration date (for orders only), and information necessary to process your order or send you the catalog.
We also collect the information you provide to us when you register with our site, participate in a contest or sweepstakes promotion, fill out a survey or questionnaire, sign up for our "Wish List" or contact us via email or "Feedback Form".
How do you use my information? The information we receive allows us to tailor our products and offers and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.
The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings or telephone calls from us, please send an email containing your name and address describing your preference to privacy@lifeuniform.com.
We occasionally provide your name, postal address and email address to a select group of companies whose products or services you may find of interest. We currently share information about our customers with advertising and marketing partners, if you do not want us to share this information with these companies, we can add your name to our "do-not-share" list. Please send an email containing your name and address with a subject of "Do not share" to privacy@lifeuniform.com. Also, Uniform City may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We periodically send you email about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, please send an email with "Remove" in the subject line, to privacy@lifeuniform.com, or follow the "unsubscribe" instructions on any promotional email you receive from us (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use). Please note: In order to process your purchases we may send you a confirmation email or we may contact you by mail or telephone if we have questions about your order.
Our site has the Verisign Seal of Approval, which is intended to convey our efforts to protect your information from inadvertent disclosures to third parties. However, we may share your information with third parties as provided herein, subject to your ability to opt out. We may also share your personal information with companies that perform services for us. If you opt out of having your information shared with third parties, they are prohibited from using your information for other purposes. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
What are "cookies" and how does Uniform City use them? A "cookie" is a small data file stored on your computer. At Uniform City, we may place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. Some examples of the data we store in our database includes your email address and account password, your mailing address preferences, items added to your shopping cart, information regarding surveys you may have taken, user-specific information on pages accessed, and previous visits to our site. Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site; or customize Web page content with information such as your name. Your information is stored in a safe and secure database. We do not use cookies to store any of your personal or financial information on your computer.
We recognize that you have a choice to refuse cookies. However, by choosing to accept a Uniform City cookie you allow us to maintain the preferences linked to your account with us, and to serve you in a more efficient manner. If you prefer not to allow cookies, we are always happy to take your order via telephone, at 1-800-325-8033.
If you're concerned about your other favorite sites using cookies, The "Help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Feel free to e-mail us if you have any questions regarding cookies whatsoever.
How can I update or access my information? You may update or change information related to your Uniform City account by accessing the My Account Screen by clicking on the Sign In link, signing in and then clicking on the update information link. You will need your e-mail address and password for logging in. For other questions related to updating or changing your account information, please send e-mail to: privacy@lifeuniform.com.
You may change your account information by clicking here and entering your email address and account password, or you may also call our customer service representatives at 1-800-325-8033.
How do I know my information is secure? We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone by calling 1-800-325-8033.
Changes To This Privacy Policy Statement By using our Web site, you consent to the collection and use of this information by Uniform City. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Contact Us Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.
By Postal Mail:
Life Uniform/Privacy Officer
2132 Kratky Road
St. Louis, MO 63114
By Phone:
Call us at 1-800-325-8033
7 days a week - 24 hours a day.
By Email: privacy@lifeuniform.com
Please note: When you contact us, please provide your name and address exactly as it appears on correspondence you have received from us.